I love Guillows so my intent is not to knock the company but I have a question.
In two recent laser cut 500 series kits I've had missing balsa. My Rufe did not have the stringer sheet and my FW-190 I am currently working on is missing the E sheet which has the wing leading/trailing edge parts.
Has anyone else had issues with missing parts? I purchased the kits directly from Guillows so I'm a bit surprised. Just curious if this is a known issue.
Quality Control Issues?
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A26 Invader
- Posts: 7
- Joined: Mon Jul 11, 2022 6:44 am
Re: Quality Control Issues?
OK I can admit when I'm wrong. Guillow's contacted me and sorted it out. I mistook that I needed an E sheet because that's what the wing parts are labeled as. Turns out the parts I needed were on the A and D sheets. All is well! Thanks Guillow's.
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Johnny ace
- Posts: 73
- Joined: Thu Feb 26, 2015 9:07 am
Re: Quality Control Issues?
I had a 900 series Mustang that came with a crushed canopy.Guillows sent a replacement,no problem.
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kittyfritters
- Posts: 732
- Joined: Tue Jan 03, 2006 6:58 pm
- Location: California
Re: Quality Control Issues?
This is a tight market and no kit producers can afford not to be responsive to this issue.
KF
KF